TLDR: Need suggestions/Solutions for Windows 10 devices in the field. Simple or easy to follow solution(I can have techs conveying step by step lengthy scripting commands over the phone) Process involves tech on call walking customer through restore Could be kicked off remotely, if needed.Ĥ. Since the option is it fully supported and a patch or feature upgrade could kill it at any moment we are looking at other options.ģ. We have also used the Windows 10 provided, but deprecated Windows 7 backup and restore option with great success. Supplying and reshipping USB thumb drives to facilitate the CD, would be very costly and time consuming to wait for shipment. Optical drives (CD/DVD) are going the way of the dodo on end user device selections. Then the client could do a full restore out in the field using a custom boot CD. We used to use partimage to create a copy of the OS partition to a hidden partition.
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